error messages
out of paper message
if the in tray is loaded
1. Verify the following:
❍
There is sufficient paper in the In tray (at least ten sheets).
❍
The In tray is not overly full.
❍
The paper stack is touching the back of the In tray.
2. Slide the paper guide so that it fits
firmly
against the edges of the paper.
if the in tray is empty
1. Load paper in the In tray.
2. Push the paper forward until it stops.
3. Slide the paper guide so that it fits
firmly
against the edges of the paper.
an error message appears while the power light is flashing
Read the error message explaining the problem and its solution.
For more information, see
power light is flashing
.
the error message 'there was an error writing to USB port' appears
The printer may not be receiving correct data from another USB device or USB hub.
Connect the printer directly to the USB port on the computer.
the error message 'there was an error writing to LPT1' appears
If the printer is connected to the computer with a USB cable, the cable may not have
been attached before installing the software.
Uninstall, then reinstall, the software.
To uninstall the software, click here.
the error message 'two-way communication cannot be established' or 'printer
not responding' appears
The printer may not be able to communicate with the computer if the USB cable is
too long.
If you receive this error message, ensure the USB cable is not greater than five
meters (approximately 16 feet, five inches) in length.
